Realtor.com property details and home privacy

What the public property page shows

Realtor.com keeps a property page after the listing closes. The page can include the photo set from the sale, a description, beds and baths, tax and lot figures, and a price history. Those details are useful while a home is for sale. After you move in, the same page is a floor plan and a sale price that anyone can open.

Realtor.com does not follow the same photo rules as every IDX site. Removing photos there does not remove them from Zillow or Redfin. Treat it as its own request.

Claim the home and remove photos

1. Go to realtor.com/myhome (opens in a new tab) and search the address.
2. Follow the claim steps and confirm you are the owner.
3. Open the owner dashboard for that home.
4. If you see Remove Photos, use it and then check the public page in a private window.
5. If the button is missing, or an edit is blocked, do not keep clicking Edit Home. Contact customer care with the listing URL.

Some owners report that edits stay locked for months after a purchase. That is a reason to write customer care, not a reason to wait on the dashboard. Published guidance used by listing MLSs tells new owners they can request photo removal once the listing is permanently off market.

What to send customer care

Realtor.com customer care is published to agents and owners as (800) 878-4166 and customercare@realtor.com. You can also use the contact form on Realtor.com. A complete note is shorter to process than a one-line request.

• Your name, the property address, and the exact Realtor.com URL.
• The items you want removed: listing photos, floor plan, property description, price history, or other facts. Name them.
• Proof that you own the property. Acceptable documents in MLS guidance to owners include a deed, title, recent tax bill, trust document, HOA statement, or a public-record link. Utility bills are often rejected. Redact account numbers you do not need to show.
• A sentence that you are the current owner and you want the listing media taken off the public page.

Keep a copy of what you sent and the date. If the gallery is still up after they reply, reply on the same thread with a screenshot rather than opening a second request from scratch.

Details that often remain

Photo removal and fact removal are different requests. Even after images come down, the page often still shows beds, baths, square footage, lot size, tax amount, and the sold price. Those figures come from public records and from the old listing. Realtor.com can refuse to suppress an accurate sale price. The map pin and a Street View exterior can remain as well.

If you are working through every portal, follow the post-sale home privacy checklist so Zillow and Redfin are not left behind. HideMyHome can submit those requests for you with a signed owner authorization. It is a one-time payment, not a subscription, and it does not include a monitoring plan. Compare that with doing it yourself in DIY versus hiring a removal service.